People Operations Coordinator
Quito, Ecuador
Full Time
Employee Experience
Mid Level
About the People Operations Coordinator Position
Now more than ever, Verndale is committed to its employees. As we continue to grow, our team strives to support and enhance the employee journey by evolving our processes and systems as we scale. This position executes the day to day activities that keep our people informed and their data accurate and update to date to ensure the best experience for our employees and managers. Our ideal candidate will have unparalleled organization, stellar attention to detail, excellent communication, and a genuine passion for servicing others. This is a great position to learn the full employee experience function from onboarding, employee record management, performance reviews, process improvement, HRIS maintenance, and off-boarding. The HR Coordinator role at Verndale (called People Operations Coordinator internally) is a valued member of the team who will deliver a seamless and positive employee experience across the entire employee journey.Responsibilities
- Day to day: Be the first point of contact for all employees answering a wide variety of questions within the HR wheelhouse (ie. benefits, policies, etc.)
- Conduct all employment verifications and internal certificate requests
- Be the owner of all employee data hygiene including regular audits
- Administer and track employee performance reviews
- Responsible for benefit administration including adds, terms, audits, and Open Enrollment
- Manage time off inquires, process, policies and communication
- Responsible for global employee records; administration, tracking & compliance
- Execute Onboarding & Offboarding operations
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in HR, talent management and employment law
- Document and maintain all HR policies and communicate across the organization
- Partner with leaders in the organization on the execution of employee experience programs
- A self-starter with a genuine passion for people
- Strong written, verbal, and interpersonal communication skills in both Spanish and English
- High attention to detail and strong planning and organizational skills
- Ability to work on multiple projects simultaneously
- High level of customer service skills
- Ability to develop and manage interpersonal relationships at all levels of the company
- Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
- Bachelor’s Degree required or 1 - 3 years of experience working in the Human Resources field
- At least one year of experience in Labor Relations and Compliance
- Strong knowledge of Ecuadorian & US employment law is a plus
- Some experience working with HR Information Systems
- Previous experience working remotely and comfortable collaborating within a hybrid work environment
- HR Certifications a plus
If you'd like to be considered, please submit your CV in English. We'd love to hear from you!
Ten Great Reasons to Work at Verndale
- We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998.
- We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
- We foster a culture that enables every person in the organization to do the best work of their career.
- We offer regular training and professional development to move careers forward.
- Client and employee satisfaction are our two most important business metrics.
- We celebrate and champion diversity, equity, and inclusion.
- We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
- we offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
- We support a healthy work/life balance.
- We are fully remote enabled and embrace the evolving definition of the workplace.
About Verndale
Verndale is a digital experience agency. purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Minneapolis, and Quito, we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndale's services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.
Learn more about Verndale at http://www.verndale.com
Compensation & Benefits
Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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