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Technical Business Analyst- L.A

About the Position

The Technical Business Analyst role is a highly collaborative position with insight into and collaboration with all roles within the organization. This position serves as a primary facilitator for cross-team communication and collaboration. The Technical Business Analyst must familiarize him/herself with scope, objectives and architecture of each project to gain a cohesive, detailed and accurate understanding. Technical Business Analysts must have focused attention to detail and must work well in teams or on solo tasks.

The Technical Business Analysts primary responsibility is gathering and analyzing detailed functional requirements. As a result the Technical Business Analyst will produce functional specifications for client approval that clearly denote scope and requirements to aid user interface, engineering, and quality analysis teams in project development. The Technical Business Analyst owns/organizes all project-related documentation. The Technical Business Analyst is responsible for answering scope and functionality related questions, as well as to provide oversight to the successful completion of the project.


Approximately less than 20% travel required per year. 



  • Responsible for drafting and updating all functional specification documentation including use cases, process and data workflows, as well as relationships between content structures for a site
  • Work closely with the Technical Architects and to obtain the technical details for the necessary planning deliverables before the implementation phase.
  • Ability to identify “gaps”, overlaps, and conflicting information in scope and requirements. Work closely with the team to resolve project issues.
  • Ability to outline basic test scenarios, provide functional and technical recommendations as necessary. 


  • Facilitating cross-department communication is key to this role.
  • The Technical Business Analyst leads project handoff and retrospective meetings with members of the Engineering, Quality Analysis, Project Management and Creative teams. Will be responsible for capturing & following-up on any action/blocking items.
  • The Technical Business Analyst will be the main information resource for project functionality and scope specific questions.
  • Must be able to effectively communicate and document complex user interaction scenarios.
  • The Technical Business Analyst is client facing role. Frequent communication with the client is necessary for gathering requirements and making recommendations. They will also be responsible for explaining gaps and technical concepts for an often nontechnical audience.


  • Bachelors Degree in related field, specialized training, or 3-6 years of equivalent work experience in IT/software industry.
  • Exceptional organizational and communication skills, with the ability to cultivate relationships with internal departments.
  • Excellent attention to detail.
  • Ability to gather, analyze and document information clearly and efficiently.
  • Proactive nature to actively seek gaps and issues, and make recommendations to functionality.
  • Candidate should possess a solid understanding of front-end development (XHTML, CSS, JS) and have experience with middle tier and back end development (ASP.NET, C#, SQL). Although development knowledge is desirable, development will not be a focus of this role.
  • Experience with Content Management Systems and integrations (Sitecore, Episerver or Ektron) is not essential but is a big plus.
  • Familiarity with both agile and waterfall development methodologies is a plus.
  • Experience with project life-cycle management tools such as JIRA and Confluence would be a plus.
  • Must be an innovative, self-motivated, and hands-on professional who excels with new and changing technologies in a rapidly growing and fast moving company.
  • Multi-day domestic, and sometimes international, travel will be a requirement for some projects.

Ten great reasons to work for Verndale

  1. Rapid growth company of 19 years maintaining start-up company feel
  2. Work that demands team building and quality results by challenging the solution, experience and technology.
  3. Monthly outings and social events including a summer fiesta and winter bash.
  4. Tight-knit and collaborate work environment with no formal dress code
  5. Westside LA location next to downtown Culver City and the beach; covered parking garage sponsored for by Verndale
  6. Opportunities to hone your inner-self through events, speaking opportunities, trainings and more.
  7. Friday VernDiner breakfasts, free lunch and happy-hour at 3:00pm sharp!
  8. Community athletic leagues that vary based on season and interest
  9. Flexible schedule options to support work/life integration (we know all about LA traffic…)
  10. Paid holidays, 3 weeks paid vacation at time of hire, fantastic 401k matching and stellar insurance for you and your family

About Verndale

Verndale is a customer experience agency, purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles and Quito, we design and build digital experiences, and enable marketing technologies that bring brands and their customers closer together.

We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success.

Verndale’s services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.

 Lean more about Verndale at 

Compensation & Benefits
Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan with company match are offered to all full-time employees.  Ample company paid holidays and personal time off make having a work-life balance possible.  For some roles working from home on an as-needed basis is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. 

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